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Can I request a custom order?Absolutely! We welcome custom orders. Please provide us with the details of your desired customization, and we will work with you to create a unique product tailored to your specifications.
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How do I know how much a custom order will cost?Each order varies depending on what is involved in the work and design. Submit what you are looking for and we can figure out pricing.
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Do you offer discounts for bulk orders?Yes, we offer discounted pricing for bulk orders. The larger the order, the greater the discount. Please contact us with your bulk order details for a customized quote.
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Do you only do engraving?No, I also do sublimation work as well as woodworking.
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What types of products can you engrave?Wood, acrylic, leather, glass, stainless steel, copper, ect. If there is a specific type of material you are looking to get engraved just ask, I am more than willing to look into new materials.
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Can I give you a specific item and you customize on that product?Depending on the material of the product, yes it can be customized.
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What is your turnaround time?Turnaround time varies based on the size and complexity of the order. Typically, smaller orders are completed within 48 hours or less. For larger or more complex orders, we will provide an estimated completion time upon request.
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Do you offer shipping?Yes, we offer shipping for all our products. Please provide your shipping address at the time of order, and we will ensure your items are delivered promptly. Shipping costs will be calculated based on the destination and the size of the order.
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If I am local, can I pick up my items? "Local pickup is always welcome.
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Can any design be engraved?When using the laser to engrave designs can only be done in black on stainless steel, or when engraving off powder coating it will be stainless under it. So multiple color designs must be converted to a single color for engraving. Color can only be done when using sublimation.
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What are the benefits of engraving versus using vinyl?Engraving on a tumbler involves a chemical reaction that produces a permanent mark with the heat of the laser, making it highly durable and resistant to scratching. In contrast, vinyl is a sticker applied to the surface, which can be easily removed or damaged over time.
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